If you're not completely satisfied with your purchase, you can exchange unused, non-sale items in their original condition with tags attached within 14 days, less the shipping costs. We do not provide full refunds only exchange or we can issue a store credit for future use. We do not accept returns after 14 days from receipt of purchase. Please contact The Ant and the Grasshopper to obtain an Return Authorization Number (RA#) before shipping the return back to us. Return shipping charges are the customer's responsibility.
Tights, socks, and underwear are final sale items and can not be returned.
We can not accept final sale items back under no circumstances, no refunds, no exchanges, no store credits.
Shipping charges are not refundable. If your order was delivered via FREE shipping, and items from your order that you keep are less then $99, shipping fee in the amount of CAD12.00 will be deducted from your refund.
At The Ant and the Grasshopper we will always strive to keep the most accurate availability and product descriptions. In case of accidental error, we do reserve the right to change descriptions and prices without notice.
If an order is received and, for any reason, we no longer have the item you ordered in stock we will notify you as soon as possible (prior to processing payment) so that different arrangements can be made.